Welcome to PetSquad.lk. These Terms and Conditions govern your use of our website and the purchase and sale of products from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before making any transactions.

Use of the Website

You must be at least 18 years old to use our website or make purchases.
You are responsible for keeping your account information, including username and password, confidential.
You agree to provide accurate and current information during registration and checkout.
You may not use our website for any unlawful or unauthorized purposes.

Product Information and Pricing

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee the completeness or accuracy of this information.
Prices may change without notice. Promotions or discounts are valid for a limited time and may have additional terms and conditions.

Orders and Payments

By placing an order, you are making an offer to purchase the selected products.
We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraudulent activity.
You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including taxes and shipping fees.
Payments are handled securely via trusted third-party payment processors. We do not store or have access to your full payment details.

Shipping and Delivery

We make reasonable efforts to ensure timely shipping and delivery.
Shipping times provided are estimates and may vary based on your location and other factors.

Returns and Refunds

Our Returns and Refund Policy governs the process for returning products and seeking refunds. Please refer to that policy on our website for more details.

Intellectual Property

All content on our website, including text, images, logos, and graphics, is protected by intellectual property rights and is owned by PetSquad.lk or its licensors.
You may not use, reproduce, distribute, or modify any website content without prior written consent.

Limitation of Liability

In no event shall PetSquad.lk, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.
We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of products offered on our website.

Amendments and Termination

We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice.
It is your responsibility to review these terms periodically for any changes.